Terms of service
Polar Nest Terms & Conditions (Canada)
Website: https://polarnest.caStore Name: Polar NestLast Updated: [17/06/2026]
1) Agreement
By accessing or using Polar Nest (“we,” “us,” “our”) or placing an order through polarnest.ca, you agree to these Terms & Conditions. If you do not agree, please do not use our site or services.
2) Eligibility
You must be at least 18 years old (or the age of majority in your province/territory) to place orders.
3) Changes to These Terms
We may update these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of the site after changes means you accept the updated Terms.
4) Products & Information
We strive to display accurate product information, including descriptions, images, and pricing. However, colors and sizes may appear differently due to device settings, and product details may change without notice. We are not responsible for minor variations that do not affect product functionality.
5) Orders, Pricing & Availability
• Orders placed through Shopify are subject to acceptance by Polar Nest.
• Pricing is as shown at checkout. We may correct pricing errors.
• We may cancel or refuse orders if an item becomes unavailable, there is a payment issue, or due to other circumstances beyond our control.
6) Payment
Payment must be successfully completed at checkout. We use Shopify and/or payment service providers to process payments. You agree to provide accurate payment and billing information.
7) Shipping & Delivery
• Shipping options, costs, and estimated delivery times are shown at checkout.
• Delivery dates are estimates and may vary due to carrier delays, weather, holidays, or other events.
• Risk of loss and delivery responsibility typically follows the terms of the shipping carrier, unless required otherwise by Canadian consumer law.
8) Returns, Refunds & Warranty
Returns and refunds are handled under our Return & Refund Policy, which forms part of these Terms.Any warranty information (if applicable) will be provided on the product page or packaging.
9) Customer Responsibilities
You agree to:
• Provide accurate shipping and contact details.
• Use products only as intended and follow any safety instructions provided.
• Keep proof of purchase for any warranty/return requests (where required).
10) Prohibited Use
You agree not to:
• Use the site for unlawful purposes.
• Attempt to interfere with the site’s security, performance, or operation.
• Submit fraudulent or misleading information.
• Violate any applicable laws in Canada.
11) Intellectual Property
All content on polarnest.ca (text, logos, images, branding, and design) is owned by Polar Nest or licensed to us. You may not copy, reproduce, distribute, or create derivative works without our written permission.
12) Limitation of Liability
To the maximum extent permitted by law:
• Polar Nest will not be liable for indirect, incidental, special, or consequential damages.
• Our liability is generally limited to the amount you paid for the product/order.
This does not limit liability where it is prohibited by law, including for certain consumer rights that cannot be waived.
13) Privacy
Your use of polarnest.ca is also governed by our Privacy Policy (available on the site). By using the site, you consent to data processing as described there.
14) Third-Party Services
We may use third-party service providers (such as Shopify, payment processors, and shipping carriers). These providers may have their own terms and policies.
15) Contact Us
For questions about these Terms:
• Website: polarnest.ca